TERMS & CONDITIONS
The following sale terms and condition apply to all the products offered by SARLROLLINGSKULLS below referred as “RS” on its website at the following address: https://joesnydereurope.com
The company RS states that it is not possible to buy any items from us without accepting the conditions provided below.
RS is a limited liability company with a capital of 10,000 euros (ten thousand euros) whose head office is located 3276 Blvd Jacques Baudino 83700 SAINT RAPHAEL, registered with the trade register and companies under the number 50978309800023.
ARTICLE 1: Object
This contract determines the rights and obligations of JOE SNYDER EUROPE and the consumer in connection with the sale of the goods offered on the website of the company. The general conditions of sale constitute the entirety of the rights and obligations of the parties, no other condition can be integrated into them. The sale is reserved for major customers.
JOE SNYDER EUROPE reserves the right to modify its conditions of sale at any time.
In this case, the applicable conditions will be those in force on the date of the order by the consumer.
ARTICLE 2 - Characteristics of the offers
The products and services offered are those listed in the catalog published on the JOE SNYDER EUROPE website.
These products and services are offered within the limits of available stocks, for a fixed term; it is appropriate for the consumer to pay attention to the validity limit of the offer in time.
JOE SNYDER EUROPE makes known to the consumer all the essential characteristics of the goods offered. These features appear in support of the photograph illustrating the offer. RS invites consumers to read these features carefully.
In general, these characteristics concern the dimensions, the quantities, the colors, the components of the goods offered. The consumer acknowledges that the photograph representing the product on the website is only indicative. Alterations can indeed appear because of the treatment of the photo. The consumer is aware that the goods will be delivered by mail.
Products and services offered for sale on the JOE SNYDER EUROPE website can be purchased and delivered in France only. JOE SNYDER EUROPE reserves the right to modify at any time the list of countries of delivery.
ARTICLE 3 – Price
Prices are in euros. The prices listed in the catalog are prices including VAT in euros taking into account any reductions and VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services. Prices shown are guaranteed within the limits of available stocks.
JOE SNYDER EUROPE reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only applicable to the buyer, except typographical error or omission.
The prices indicated do not take into account the delivery costs which will be invoiced in addition and will be specified to the consumer during the final validation of his order.
ARTICLE 4 – Order
JOE SNYDER EUROPE reserves the right to cancel or refuse any order from a consumer with whom there is a dispute over the payment of a previous order, or which would present to him any form of risk.
The consumer who wants to buy a product or a service must:
- Fill out a form in which he will indicate all the details required to register and create his account (civility, surname, first name, complete address of delivery and billing, telephone number, email and password) or, if already has a customer account, give his email and password and validate his delivery and billing address.
- Choose the method of delivery and the method of payment if the consumer has a coupon, he must enter his code in the field provided for this purpose.
- Validate your order after having checked it.
Validation of the order implies acceptance of these conditions of sale, the acknowledgment of having perfect knowledge and the waiver of its own conditions of purchase or other conditions.
The consumer is then bound irrevocably, its acceptance cannot be questioned except application of Articles 9 and 10.
All data provided and the validation recorded will be worth proof of the transaction. The validation will be worth signing and acceptance of the operations carried out. By the validation of the order, the purchaser certifies to have well, is 18 years, or the parental authorization to carry out the order.
The authorized minor agrees to inform the collection of his personal data parental authority, which may oppose their conservation and / or transmission to third parties. JOE SNYDER EUROPE will communicate by e-mail confirmation of the recorded order.
ARTICLE 5 – Payment
The price is due when ordering. Unless the server is unavailable, payment will be made immediately on the Internet by credit card (Blue, Visa, Eurocard/Mastercard) or by PayPal.
The consumer certifies that he has the necessary authorizations to make the payment he chooses.
As part of a payment by credit card, the payment order may be revoked in the event of fraudulent use of the card in accordance with the agreement concluded between the consumer and his bank.
ARTICLE 6 - Transaction Security
To ensure payment security, the JOE SNYDER EUROPE website uses Paybox's secure payment service. (3D Secure)
The confidential data (the 16-digit bank card number and the expiry date, the CVX code) are transmitted directly encrypted on the bank's server without passing on the physical media of the JOE SNYDER EUROPE server.
When the order is validated, the payment request is routed in real time to the secure payment manager.
The latter sends an authorization request to the bank card network. The electronic payment manager issues an electronic certificate which will be worth proof of the amount and the date of the transaction in accordance with the provisions of articles 1316 and following of the civil code.
ARTICLE 7 – Delivery
The products are delivered to the address indicated by the consumer when ordering. JOE SNYDER EUROPE undertakes to deliver the products ordered within thirty (30) days from the order.
In accordance with the legislation in force (Article L.114-1 of the Consumer Code), if the ordered items have not been delivered within fourteen (14) days from the date of delivery scheduled for the order, and if this overrun is not due to a case of force majeure, the customer can proceed to the resolution of the sale by sending a registered letter with acknowledgment of receipt.
The consumer can then ask for a refund. This will be done in accordance with the provisions of Article 10. The consumer exercises this right within sixty (60) working days from the date indicated for the delivery of the goods or the performance of the service.
If the property is unavailable, the consumer will be informed at the earliest and may cancel the order. He can then ask for a refund. This will be done according to the modalities provided for in article 10.
Delivery charges are offered to the consumer of FIFTY (50) euros purchase in France.
The delivered goods remain the property of JOE SNYDER EUROPE until full payment of the amount of the order.
Any risk of loss or deterioration of the goods is transferred to the consumer when he physically takes possession of these goods. JOE SNYDER EUROPE reserves the right to refuse to make a delivery or to honor an order from a consumer who has not totally or partially paid a previous order or with whom a payment dispute is being administered.
ARTICLE 8 - Conformity of products
The consumer benefits from the legal guarantee of conformity, the content of which is specified in article 11.
The consumer will check the general appearance of the packaging of the delivered product; in case of damage, he undertakes to report it.
In case of non-compliance of the goods delivered, JOE SNYDER EUROPE undertakes to exchange defective or non-conforming products.
If the exchange of the products is impossible, JOE SNYDER EUROPE undertakes to refund the consumer. The consumer may also exchange any item that does not suit him within thirty (30) days of receipt of the order.
The exchange and the refund will be made according to the modalities envisaged in article 10.
ARTICLE 9 - Right of withdrawal
In accordance with the legal provisions in force, the consumer has a withdrawal period of fourteen (14) days from the receipt of the ordered goods. JOE SNYDER EUROPE extends this legal period to thirty (30) days to return products without justification.
If the consumer exercises his right within this period, JOE SNYDER EUROPE undertakes to refund the sums paid within a maximum period of fourteen (14) days, provided that the consumer has scrupulously followed the rules and stages of return mentioned in Article 10 and recalled in the "Return Request" section of the customer account.
ARTICLE 10 - Exchange and Refund
Trade in the assumptions referred to in Article 8 shall be carried out within the limits of available stocks. Returned products must be new and unworn. They must be in their original box, perfectly intact.
The return costs will be paid by the consumer.
Refunds of products in the cases referred to in Articles 7, 8 and 9 shall be made as soon as possible and not later than fourteen (14) days after the date on which the right was exercised, provided that the consumer has scrupulously followed the rules and steps of return mentioned below and recalled in the heading "Request for return" of the customer account.
Any exchange or refund will have to be the object of a request, with the choice:
- By email to: firstname.lastname@example.org
- Through the contact form in the "Contact Us" section of the joesnydereurope.com website.
Any return that does not follow this procedure will have a considerably longer processing time and refund.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If a gift was included, the gift must be returned as well
If you have any questions about your size, feel free to contact us before you make your purchase as, for hygiene reasons and to guarantee that you will always receive a brand new, unused product, underwear and accessories will not be refunded or exchanged.
Of course, if there is a manufacturing fault with your garment you are welcome to the return the items back to us for a full refund, however, please consider that:
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- If a gift was included, the gift must be returned as well
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
ARTICLE 11 - Legal guarantees
The products offered by JOE SNYDER EUROPE are subject to the legal guarantees of articles L.211-4 and following of the code of consumption and 1641 and following of the civil code. Legal guarantee of conformity: articles L.211-4 and following of the code of consumption.
Article L211-4 code of consumption:
The seller is obliged to deliver a good in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was charged to it by the contract or was carried out under its responsibility.
Article L211-5 code of consumption:
To be in conformity with the contract, the property must:
1. To be fit for the customary use of a similar good and, where applicable: to correspond to the description given by the seller and to possess the qualities that he has presented to the buyer in the form of a sample or model. Given the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling.
2. Or have the characteristics defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, made known to the seller and that the latter has accepted.
Article L211-12 code of consumption:
the action resulting from lack of conformity is prescribed by two years from the delivery of the property.
Guarantee of hidden defects: articles 1641 and following of the Civil Code.
Article 1641 Civil Code:
The seller is bound by the guarantee by reason of the hidden defects of the thing sold which renders it unsuitable for the use for which it is intended, or which diminish the use so much, that the buyer would not have acquired it, or not would have given a lower price if he had known them.
Article 1646 Civil Code:
If the seller was ignorant of the defects of the thing, he will be held only to the restitution of the price, and to refund to the purchaser the expenses occasioned by the sale.
Article 1648 paragraph 1, Civil Code:
The action resulting from latent defects must be brought by the purchaser within two (2) years from the discovery of the defect.
ARTICLE 12 – Coupons
Depending on the case, the discount vouchers may or may not apply to postage, according to JOE SNYDER EUROPE's decision. The conditions of application of the coupon will always be specified during the promotions
Discount coupons are not combinable with other coupons. Coupons are not redeemable for their monetary value. In case of return of item for reasons not attributable to JOE SNYDER EUROPE, coupons cannot be redeemed. will not be reusable for a new purchase.
Refunds following returns will only relate to the sums actually paid (and appearing on the customer's bill), excluding the part paid by the coupon.
ARTICLE 13 - Gift Cards
ARTICLE 13 - Gift Cards Conditions of use of a gift card joesnydereurope.com:
• It is valid on our site joesnydereurope.com only.
• It is not transferable (any sum not used during your order will be lost).
• When the value of your gift card is less than the total amount of your order, you must pay the difference.
• The purchase of a gift card cannot be paid by another gift card.
• The validity of a gift card is one year from the date of issue.
ARTICLE 14 - Intellectual Property
All elements of the JOE SNYDER EUROPE website are and remain the exclusive intellectual property of JOE SNYDER EUROPE.
Nobody is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound.
Any single link or hypertext link from the JOE SNYDER EUROPE website is strictly prohibited without the express written consent of JOE SNYDER EUROPE.
ARTICLE 15 – Liability
JOE SNYDER EUROPE, in the process of selling online, is held only by an obligation of means. It cannot be held liable for the non-performance or the improper performance of the contract concluded in the event of force majeure, the occurrence of an event attributable to the customer or any unforeseeable and insurmountable inconvenience or damage resulting from the use of the Internet, such as a break in service, external intrusion, data loss or the presence of computer viruses.
ARTICLE 16 - IT and Freedoms
For the smooth running of the order, the personal data collected will be subject to computer processing, the consumer acknowledges having read it.
As such, the information concerning the customer can be communicated to the commercial partners of the company JOE SNYDER EUROPE
The consumer may object to this communication by writing a letter and sending it through regular mail to the address of RS headquarters.
In accordance with the law of January 6, 1978, the consumer also has a right of access and rectification with regard to any information concerning him contained in the files of the company.
ARTICLE 17 - Applicable Law and Dispute Resolution
The parties agree that this contract is subject to French law. In case of dispute with professionals and / or merchants or with a consumer, the Courts of Fréjus will be competent.
ARTICLE 18 - Legal notice and contact